Privacy Policy

Hike Outdoor LLC ("HIKE", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://hike-footwear.com (the "Site").

SECTION 1 - INFORMATION WE COLLECT

When you purchase products through our Site, we may collect the following information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• Customer service communications

When you browse our Site, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Referral source
• Advertising interactions

We may also collect information through cookies, pixels, and similar technologies.

Email and SMS Marketing

With your consent, we may send you promotional emails, SMS messages, product updates, special offers, and marketing communications regarding HIKE products and services.

SECTION 2 - CONSENT

When you provide personal information to complete a transaction, verify payment information, place an order, arrange a shipment, or process a return, you consent to our collection and use of that information for those purposes.

For marketing communications, we will obtain consent where required by applicable law.

You may withdraw your consent at any time by contacting:

support@hike-footwear.com

or by unsubscribing through the links provided in our communications.

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose personal information:

• To comply with legal obligations
• To enforce our Terms of Service
• To prevent fraud or abuse
• To protect our rights, customers, or business
• In connection with a merger, acquisition, financing, or sale of assets

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Your information is stored through Shopify's data storage, databases, and applications. Shopify stores information on secure servers protected by industry-standard security measures.

For more information:

https://www.shopify.com/legal/privacy

SECTION 5 - THIRD-PARTY SERVICES

We may share information with trusted third-party providers that assist us in operating our business, including:

• Shopify
• Shopify Payments
• Stripe
• PayPal
• Klarna
• Google Analytics
• Google Ads
• Meta Platforms
• Klaviyo
• Postscript
• Shipping and fulfillment providers
• Customer support providers

These providers only receive information necessary to perform services on our behalf.

SECTION 6 - PAYMENTS

Payment information may be processed through:

• Shopify Payments
• Stripe
• PayPal
• Klarna
• Amazon Pay

Payment processors maintain their own privacy policies and security practices.

HIKE does not store complete credit card information on its servers.

SECTION 7 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Operate our website
• Improve website functionality
• Remember customer preferences
• Measure advertising performance
• Analyze customer behavior
• Personalize content and offers

You may disable cookies through your browser settings; however, some website features may not function properly.

SECTION 8 - BEHAVIORAL ADVERTISING

We may use your information to provide personalized advertising through:

• Meta (Facebook and Instagram)
• Google
• TikTok
• Pinterest
• Other advertising platforms

You may manage advertising preferences directly through the respective platforms.

SECTION 9 - DATA SECURITY

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our website uses SSL/TLS encryption and follows industry-standard security practices.

SECTION 10 - DATA RETENTION

We retain personal information only as long as reasonably necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

SECTION 11 - YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion
• Request portability
• Opt out of certain advertising activities

To exercise these rights, please contact:

support@hike-footwear.com

SECTION 12 - CHILDREN'S PRIVACY

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

SECTION 13 - CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will become effective immediately upon posting to the Site.

SECTION 14 - CONTACT INFORMATION

Hike Outdoor LLC
Wyoming, United States

Email: support@hike-footwear.com

Website:
https://hike-footwear.com